Shipping policy

All Products purchased from the Site shall be delivered to the customer by the Logistics Partner engaged by Tales N Gift.

Tales N Gift will endeavor to exercise its best efforts to provide expeditious delivery of the products on the estimated arrival date while placing the order. However, Tales N Gift cannot accept liability or be held financially responsible under any circumstances for any delay in delivery regardless of cause of such delay. Estimated Arrival Date is purely indicative and is subject to change due to change in conditions post placement of order. Tales N Gift disclaims any claims or liabilities arising from any delays or and damages for goods in transit. Tales N Gift shall not be held responsible and will bear no liability for delays or and damages caused by but not limited to bad weather, flight delays, political disruptions, other unforeseen circumstances. Any reasonable delay beyond Tales N Gift’s control will not constitute as a deficiency of service on the part of Tales N Gift.

The customer undertakes to provide accurate postal address to facilitate delivery by Tales N Gift. Incomplete address details are likely to result in loss or delay of shipment. Tales N Gift will not be held liable for delays or loss of shipments, or any other loss caused due to inaccurate and incomplete address. customer will be liable to pay for the product or service which is undelivered for want of completeness/accuracy of address provided at the time of placing the order. Tales N Gift will not be held liable for misplaced, lost shipments, delays, incorrect deliveries, or any other loss caused to the customer.

In an event where the customer requests for a change to the product, address, or any other details pertaining to the product or service post placement of order, this will result change to the original Estimated Arrival Date subject to availability of the product at the time and post such change request. Tales N Gift will endeavor to accommodate such changes requested post placement of order, however, will not be held liable under any circumstances for non-execution of such change requests.

Tales N Gift shall be entitled to dispose the Products ordered by the customer in the event that the customer is not available for delivery or refuses delivery within 7 days of first delivery attempt. In the event of disposal, Tales N Gift will not be liable for any misuse post such disposal.